Privacy Policy

Joel Dirt Landscaping
Last updated: 05/12/2025

Joel Dirt Landscaping respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and store your information when you visit our website or contact us for landscaping services.

1. Information we collect

We may collect the following types of information:

Personal information

This includes your name, phone number, email address, and address when you contact us through our website forms, by phone or by email.

Project information

Details about your property, block, landscaping needs, photos you choose to provide and any information that helps us prepare quotes or deliver services.

Website usage information

This includes general analytics data such as pages visited, time spent on the site and browser type. This is collected through cookies and similar technologies.

We do not collect sensitive information unless you choose to provide it.

2. How we use your information

We use your information to:

• Provide quotes and site visits
• Deliver landscaping services
• Respond to enquiries
• Improve our website and customer experience
• Manage bookings, invoices and communication
• Send follow-up messages about your project or services
• Comply with legal obligations

We do not sell your information to third parties.

3. How we store your information

We hold your personal information in secure systems and only keep it for as long as necessary to deliver services or meet regulatory requirements.
Access is limited to our team members who need the information to carry out their work.

4. Sharing your information

We may share your information with:

• Trusted contractors or suppliers involved in your project
• Service providers such as website hosting or email platforms
• Authorities if required by law

We only share information when needed for your project or where legally required.

5. Cookies and tracking

Our website uses cookies to improve your browsing experience and help us understand how visitors use the site.
You can disable cookies in your browser settings, although some features may not function correctly.

6. Your rights

You may request to:

• Access the personal information we hold about you
• Update or correct your information
• Ask us to delete your information where appropriate
• Ask questions about how your data is handled

To do so, contact us at the details below.